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Handling Difficult Employees, Volunteers and Board Members: Five-Step Approach
Lynn Ivey

Please join Lynn Ivey for a webinar that will introduce a five-step method for dealing with challenging people and transforming relationships so that everyone is more productive and focused on what really matters. Learn strategies for addressing your most common personnel issues and stopping destructive behaviors. Understand where to start and how to create your roadmap to a better work experience for everyone.

Price: $299.00


This is a virtual event, accessible online. Access instructions will be provided after registration.
Handling Difficult Employees

Dealing with a problem staff member is one of the most challenging tasks for a supervisor or manager. Whether it is a board member, executive, employee or volunteer – nonprofits cannot afford to ignore problem behaviors. Doing so erodes performance of the team, undermines the mission, saps energy and can lead to physical and emotional harm. While fixing the obnoxious behavior, personality flaw, or character defect may seem straightforward, at least in theory, it can be difficult to put into actual practice. Many leaders and supervisors rely on hope that the problem person will do better, or magical thinking that he or she will choose to leave, but these methods rarely succeed. Instead, you have to step back from the situation, understand the factors involved, and create a plan for fixing the problem.


Just a sampling of what this webinar will cover:

  • five-step process that works
  • A range of common personnel issues and tools to address them
  • Steps to take to develop your organization’s standards – and enforce them
  • Strategies to ensure you are not the team’s problem
  • Tips for dealing with a difficult boss
  • Methods for reducing drama in the workplace
  • Key elements for creating a healthy work environment
  • Common communication failures – and how to fix them
  • Equipping managers and supervisors for success
  • Examples and case studies
Price: $299.00



Lynn Ivey


  • Access your training anywhere, with a computer, tablet or smartphone.
  • Engaging and up-to-date training to support your career and your organization.
  • Handouts you can distribute to your board and staff.